Shipping policy

Welcome to 2D Repaint Figures! We are committed to delivering high-quality repainted anime figures to your doorstep. Below you will find all the details about our shipping policy.

Processing

Figure Repainting: It takes between 30 - 50 business days.

Shipping

Free Standard (Worldwide) 15 - 20 business days
Paid Priority (Worldwide) 8 - 12 business days - £14.99

Methods

We partner with reliable carriers to ensure your figures arrive safely and promptly. Our primary shipping methods include:

UPS
DHL
FedEx
And more

Order Tracking

Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on the carrier’s website.

Customs, Duties, and Taxes

International Orders: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be before purchasing.

Address Accuracy

Please ensure that all shipping information is correct at the time of purchase. 2D Repaint Figures is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize there is an error in your shipping address, be sure to get in touch with us immediately at info@2dfigurepainting.com

Delays and Issues

Processing Delays: In rare cases, processing may take longer due to high demand or unforeseen circumstances. We will notify you promptly if there is a delay.
Shipping Delays: While we strive to ensure timely delivery, shipping times may be affected by external factors such as carrier delays, customs processing, or public holidays.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us immediately at iinfo@2dfigurepainting.com with your order details and we will assist you in resolving the issue.

Customer Support

For any questions or concerns about your order, feel free to contact our customer support team at info@2dfigurepainting.com. We are here to help ensure you have a smooth and satisfactory experience with 2D Repaint Figures.
Thank you for shopping with us and supporting our passion for bringing Dragon Ball figures to life with unique repainted designs!

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2nd order - As perfect as the 1st!

I’ve just received my second order from 2DF, after first dealing with the company back in August last year. The quality and service have remained at the same exceptionally high level that everyone praises in their reviews. I can highly recommend this repainting service.

Boa Hancock figure

My Boa Hancock figure turned out incredible. The colours are vibrant, clean, and really make the figure stand out. You can tell a lot of care and skill went into the repaint. Thank you TOM

Amazing Gohan Figure Repaint by 2df painting

I recently had my Gohan figure repainted by 2DF Painting and I’m seriously impressed with the result. The new cell shading looks amazing and makes the figure look like it came straight out of the anime. The attention to detail and paint quality exceeded my expectations.

On top of that, the service was great from start to finish. Communication was quick, friendly, and very responsive throughout the whole process. Highly recommend 2DF Painting if you want to bring your figures to the next level.

Kid Buu Perfection – A Masterpiece of Color and Shading

I have to give a huge shoutout to the Kid Buu figure, this one is just as impressive in its own way. The craftsmanship is outstanding, but what really makes it stand out is the color and finish. The pink tone is absolutely perfect. It’s not washed out or overly bright like you sometimes see, it hits that exact balance from the anime, making the figure feel incredibly authentic. It immediately catches the eye without feeling exaggerated.
And the cell shading… just wow. The shadows are executed beautifully. It gives that dynamic, “alive” look, like Kid Buu just stepped out of a scene. This level of shading is something a lot of figures try to achieve, but very few actually nail, and this one absolutely does.
Once again, Tom’s work speaks for itself. The consistency in quality, attention to detail, and artistic precision is just top-tier. These aren’t just figures, they’re display pieces that genuinely elevate a collection.

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